Customer Service and Spare Parts

Customer Service

With experienced, professional and reliable staff located in Brisbane, Sydney, Melbourne, Adelaide and Perth together with more than 20 mobile service vans, the dedicated Service Team can address all servicing requirements, from day to day service and repair needs through to complete maintenance packages.

Spare Parts


Since your Bucher Municipal vehicle is application engineered to suit the requirements of your job, so too is the record of every part built into that vehicle by means of a unique serial number.
Our National Parts distribution system ensures you get the same excellence in quality and technology in your replacement parts that is built into the original unit. The team at Bucher Municipal take as much pride in after-sales support as in building the vehicles.
Bucher Municipal are one hundred percent committed to keeping your investment safe, efficient and most importantly, profitable.

Further details: 

  • Bucher Municipal have warehousing and distribution facilities in Adelaide, Brisbane, Melbourne, Perth and Sydney.
  • Bucher Municipal National Customer Service Centres have a stock holding that covers over 15,000 line items.
  • All stock items ordered before 1:30 pm can be dispatched the same day.
  • By arrangement, Saturday dispatch and after hours customer pick-up are available.
  • All mobile service vans contain a comprehensive range of ‘quick moving’ service parts allowing speedy resolution of service calls in many instances.